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FREQUENTLY ASKED QUESTIONS

  • HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?

    It takes roughly 1 week for United States orders, 2 weeks for North America/European orders, and 2-3 weeks for Australia and the rest of the world

    We will send you an email that lets you track your order after it ships! :)

  • DO YOU SHIP INTERNATIONALLY?

    Yes! We have shipped to over 74 countries around the world in all continents (besides Antarctica… we’re working on it).

    We will never ship to the following countries under any circumstances:

    Cuba, Iran, Syria, and North Korea.

  • IF I ORDERED FROM AN INTERNATIONAL COUNTRY, WHY IS MY ORDER TAKING LONGER THAN USUAL?

    Due to country-by-country international shipping restrictions, orders may take an additional time from the estimated delivery to arrive.

    We can’t control how long it takes to deliver to your country and we appreciate your patience. We stay in touch with our carriers and they'll notify us of any international shipping disruptions. Please follow your local news for information on regional shipping disruptions.

    There may be unexpected customs fees for U.K. orders. Please notify us if this is the case.

  • WHAT IS YOUR ENVIRONMENTAL WELFARE POLICY?

    We strive to minimize packaging waste by sourcing eco-friendly materials. Many of our packaging materials are recyclable or biodegradable. 

    Bubble wrapping is made using a minimum of 15% recycled plastic and 10% post-consumer content. Our kraft tubes are made from 70-100% post-consumer recycled content and up to 30% secondary recycled content. 

    We are animal lovers; we WILL NEVER put animals at risk for our products.

    All clothing is manufactured in the United States


  • WHERE DO YOU MAKE YOUR AWFUL CLOTHES?

    We design & manufacture our clothing in the United States of America.

    AWFUL is committed to ethical business practices and supports local economies.

  • I WOULD LOVE TO BE AN AMBASSADOR FOR YOUR BRAND! WHERE DO I SIGN UP?

    We just opened a new Ambassador Program! Click here: Ambassador Program

  • HOW OFTEN DO YOU RESTOCK

    Due to high demand of some products, it may be a few months before we restock certain products. We highly recommend to sign up for our email newsletter or follow our social media to stay updated with restocks and releases